LAN International - Driven to make a difference
 

LAN International - Driven to make a difference  

Customer Support - You are always connected!


"Customer support has been very helpful each time I've called.  I am very impressed with the response time.  They always have a solution or
will get it resolved in a timely manner, and most importantly they're friendly & eager to help."

L.T. Norfolk, VA

 

With LAN International you are never alone.  Each and every client is well taken care of with an extensive support program designed to quickly address any technical issues you may encounter, whenever you come across them.

 

Because we understand that any issues or down-time can directly impact your bottom line, we’ve developed a proven technical support system that delivers prompt and consistent attention to every request.  In this process, issues are documented and tracked via a support database and made available to LAN support managers and all other pertinent  staff, including training and development.  This not only ensures your problem is given the maximum amount of attention, it also helps us better understand the challenges of your business so that we can continue to improve and align our services to meet the needs of the industry.

 

Additionally, your entire staff has 24/7 access to a wealth of exclusive information via our dedicated Customer Service website.  From traffic to sales, business to management, there are an abundance of resources readily available to help your team make the most of VIERO. 

Whether it’s online, phone, email/web-chat, on-demand best-practices documentation, even issues status tracking, LAN International is 100% committed to providing you with the support resources you need to succeed today. 

 

 

 


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